Delivery Information
Shipping Policy
We take great care packing every Husk & Flame candle by hand. Here's everything you need to know about how your order reaches you.
Delivery Timeline
All orders are delivered within 15 days from the date of order placement. We do not currently offer express or same-day delivery.
- •Order processing: 1–3 business days for hand-packing and quality check.
- •Transit time: 5–12 business days depending on your location within India.
- •Maximum delivery window: 15 days from order date in all cases.
Shipping Coverage
We currently ship to all serviceable pin codes across India. International shipping is not available at this time.
- •Delivery is available to all major cities, towns, and most rural pin codes across India.
- •Remote or restricted areas may experience slightly longer delivery times.
- •If your pin code is unserviceable, we will contact you within 2 business days of order placement.
Packaging & Shipping Charges
Each candle is carefully wrapped in protective cushioning and placed in a sturdy outer box to ensure it arrives in perfect condition.
- •Shipping charges, if any, will be communicated at the time of order confirmation.
- •We use eco-friendly, minimal packaging in keeping with our brand values.
- •Combo sets are packed together as a single shipment.
Order Tracking
Once your order is dispatched, we will send you a tracking update via WhatsApp on the mobile number you provided at checkout.
- •Dispatch confirmation and courier tracking number will be shared on WhatsApp.
- •Please ensure your mobile number is correct at the time of ordering.
- •For any tracking queries, reach us via the Contact Us section on our website.
Delays & Exceptions
While we strive to deliver within 15 days, certain situations may cause delays beyond our control.
- •Natural calamities, strikes, or government-imposed restrictions may delay shipments.
- •Peak seasons (Diwali, festive periods) may see slightly longer processing times.
- •In case of a significant delay, we will proactively reach out to you via WhatsApp or phone.
- •Failed delivery attempts due to an incorrect address or unavailability may result in re-delivery charges.